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General Terms and Conditions Aparthotel Alpin Life

If no other agreement is in place, our house apply to the General Terms and Conditions of business for the Austrian Hotel Industry AGBH 2006 with modification of the cancellation policy §5 Chap. §5.5 and §5.6.

Cancellation policy of Aparthotel Alpin Life

Things do not always turn out as expected, so sometimes a booked holiday has to be cancelled or terminated. There is no right of withdrawal according to § 18 Chap. 1 Z. 10 for distance and off premises contracts, instead the following Cancellation rules apply:

booked stay between 01st November and 30th April

  • you may cancel your booking without charge up to 61 days prior to your arrival
  • 60 days up to 15 days prior to your arrival: a fee of 40% of the booking amount applies
  • 14 days up to 8 days prior to your arrival: a fee of 70% of the booking amount applies
  • 7 days up to 1 day prior arrival: a fee of 90% of the booking amount applies
  • In case of later arrival and/or earlier departure or a No-Show we will charge the total booking amount.

booked stay between 01st Mai and 31st Oktober

  • you may cancel your booking without charge up to 8 days prior to your arrival
  • 7 days up to 1 day prior to your arrival: a fee of 90% of the booking amount applies
  • In case of later arrival and/or earlier departure or a No-Show we will charge the total booking amount.

What if something comes up?

To spare unnecessary expenses and anger on fees for cancellation or termination we recommend concluding travel insurance. Click here to find more information in case of travel implications due to Covid-19.

Conditions are subject to change without notice.

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